TubeMaestro Blog

This is a question I have seen bouncing around the Internet very frequently. Some people are hypothesizing that you need to have an Oyster card or a TFL Travelcard and that a National Rail Travelcard does not qualify for Tube refunds. Actually, all three ticket types count – you can claim refunds for any of them.

I use a National Rail Travelcard and I have claimed many refunds using TubeMaestro. When setting up your profiles in the Click4Refund settings window, you will note that all three types are available. Simply choose your ticket type and the appropriate boxes and options are displayed or hidden so that you can correctly complete the information Transport For London need to process a refund.

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